Gaming should be fun — a form of entertainment, not a source of stress or financial hardship. At 89jili, we take the wellbeing of every Filipino player seriously. This page outlines the tools, resources, and commitments we have in place to keep your gaming experience safe and in control.
Responsible gaming means playing within your means, for entertainment — not as a way to earn money or escape problems. At 89jili, we believe that every Filipino player deserves a safe, transparent, and enjoyable experience on our platform.
We are committed to providing practical tools that help you stay in control of your gaming activity. Whether you're a casual player in Manila enjoying a few rounds of slots on the weekend, or a regular bingo fan in Cebu, 89jili's responsible gaming features are always available to you — no questions asked.
Gambling is a legal and regulated form of entertainment in the Philippines under PAGCOR oversight. But like any form of entertainment, it carries risks when not approached responsibly. 89jili takes those risks seriously and actively works to minimise harm to our players and their families.
Decide on a budget before you start. Use 89jili's deposit limit tools to cap your spending at a daily, weekly, or monthly level that you're comfortable with.
If you find yourself trying to win back money you've lost, that's a warning sign. Take a break, step away, and come back when you're in a better headspace.
If gaming is no longer fun and is causing stress, use 89jili's self-exclusion feature to take a break — temporarily or permanently. Our support team can activate this for you 24/7.
You don't have to deal with problem gambling alone. Contact our support team via live chat and we'll connect you with professional counselling resources available in the Philippines.
These tools are available to every 89jili player at no cost. You can activate or adjust them at any time through your account settings or by contacting our 24/7 support team.
Set a maximum amount you can deposit into your 89jili account per day, per week, or per month. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Set a maximum duration for each gaming session. When your time limit is reached, 89jili will display a reminder and prompt you to take a break. You can also set a daily time budget to keep your total play time in check across all sessions.
Receive periodic on-screen notifications during your gaming session showing how long you've been playing and your net gaming activity for the session. These gentle reminders help you stay aware of time and spending without interrupting your experience.
Take a short break from 89jili without fully closing your account. You can set a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account will be temporarily suspended and you will not be able to log in or deposit.
If you feel that gambling is becoming a problem, you can request a self-exclusion from 89jili for a period of 6 months, 1 year, or permanently. During self-exclusion, your account is fully suspended and all marketing communications are stopped immediately.
Cap the maximum amount you can lose within a set time period. Once your loss limit is reached, 89jili will automatically prevent further wagering until the period resets. This tool is especially useful for players who want a hard financial safety net in place.
Problem gambling can develop gradually and is not always easy to recognise in yourself. The questions on the right are a simple self-assessment tool to help you reflect on your gaming habits honestly.
If you answer "yes" to two or more of these questions, it may be a sign that your gambling is becoming problematic. We strongly encourage you to use 89jili's self-exclusion or cooling-off tools, and to seek support from a professional counsellor.
Our 24/7 live chat support team is always available. You can also reach us at:
Requesting a self-exclusion on 89jili is straightforward and takes only a few minutes. Once activated, it cannot be reversed until the exclusion period ends — this is intentional, to protect you during a vulnerable time.
Access your account via the 89jili Login page. Make sure you are logged in to the account you wish to exclude.
Navigate to your profile settings and look for the "Responsible Gaming" or "Player Protection" section in your account dashboard.
Choose your preferred exclusion period: 6 months, 1 year, 3 years, or permanent exclusion. Consider your situation carefully before choosing.
Confirm your self-exclusion request. Your account will be suspended immediately and all promotional communications will be stopped.
If you cannot access your account or need immediate assistance, contact our 24/7 live chat support team and they will process your self-exclusion request directly.
Whether you're playing slots, bingo, or live casino games on 89jili, these practical tips will help you keep your gaming fun, sustainable, and stress-free.
At 89jili, responsible gaming is not just a checkbox — it is a core part of how we operate. As a platform serving Filipino players from Luzon to Mindanao, we understand the social responsibility that comes with offering online casino games, slots, bingo, and sports betting.
We are committed to the following principles in our day-to-day operations:
If you or someone you know is struggling with problem gambling, please reach out. Our support team is available around the clock and can connect you with professional resources in the Philippines.
Gaming at 89jili is best enjoyed when you're in control. Set your limits, play within your means, and remember — it's all about the fun. When you're ready to play, we're here for you.
⚠️ Gambling is addictive. Know when to stop. | Must be 21 years or older to play.